We welcome Alvin Oei, Senior Manager of Retail Creative at Disney Parks, Experiences, and Products. Alvin takes us on a journey through the enchanting world of retail design, revealing how its principles can serve as a blueprint for transforming the workplace. By drawing inspiration from immersive store environments and experience-driven brand spaces, Alvin shares how treating employees like valued guests—rather than just workers—can foster meaningful connections, ignite creativity, and enhance business outcomes.