Product Lead Times

At Kimball International, we are committed to providing the highest level of service to create the best customer experience. We continually strive to achieve industry-leading production dependability. However, some lead time exceptions do occur outside our standard lead times. Occasionally, we experience extended lead times on some of our series, or models within a specific series. Those exceptions can be found on each brand’s respective lead time page below.


Our Quick Delivery lead time of 12 business days, includes orders of up to 20 chairs (excluding lounge), 10 workstations, storage, tables and accessories and 5 Pods and lounge items. For greater quantities, please contact Customer Service at 800.482.1717 to confirm availability. If placing an order for any of these products, please submit them on a separate purchase order. Mixing Quick Delivery with standard items will result in standard lead time for the entire purchase order.


Our lead times are updated daily. For large projects, please consult your Customer Service Account Manager or Strategic Sales Manager for lead time planning and to better align with your installation needs. Contact Kimball International Customer Service with any questions at 800.482.1717.


All brands products are generally at a 3-6 week lead time. Some standard products offer solutions in 2 weeks or less. If a product series is impacted with extended lead times, models within those series on the Quick Delivery programs will receive the same extended lead time.


We are working closely with our suppliers to maintain our standard lead times, but please note that lead times are currently subject to change due to impacts from Hurricane Helene.